Visit the site of any web hosting service provider and you are sure to see one statement being made almost everywhere – We provide 99.99% up time to our customers. Just so you know – 99.99% up time means that 99.99% of the time you will be able to connect with the host through the Internet.
With this kind of connectivity, you are sure to almost find the best web hosting service. Obviously, any web hosting service that promises you to be online with the host for 99.99% of the time is worth every penny you spend on it. But, isn’t it too good to be believed? Is the 99.99% up-time a concept for real or is it just for keeps?
To find out the truth, we studied the offerings of about 10 web hosting service providers. All these providers promised the same thing – 99.99% up time. After studying all of what they promised to offer and after interacting with some customers who were using the web hosting services, we came to a conclusion that the 99.99% concept hardly holds a grain of truth!
First, the 99.99% up time means that this is the time when you can be connected with the host. This obviously means that the down time with the host will be very marginal. However having said that,the network maintainence programs,often carried out by companies,are hardly mentioned in calculations.
The companies can very well carry out regular maintenance operations, and yet claim that they are working on the 99.99% concept. On the basis of our research,we have come to know of various instances where people,who initially thought that they had made the right decision,ultimately felt cheated. This happened only because they did not understand the concept of 99.99% up-time clearly.
Bottom-line, 99.99% up time is an important consideration for people in terms of choosing web hosting services, but this consideration has to be studied in entirety.
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